What Clients Say
"First Class!"
(with the remaining 6% rating it Good.)
(with the remaining 5% rating it Good.)
Our clients give us outstanding feedback. Our client satisfaction survey reports that:
94% of respondents rated the standard of legal assistance received as Excellent
95% of respondents rated the client care they received as Excellent
99.8% of respondents would recommend the firm to others.
But even better than that, we are most proud of the personalised and detailed feedback through the comments section. Take a look below to see just some of them - which we update regularly.
(Source of percentages: Workwise Legal Client Satisfaction Survey as of January 2024)
"Pritti was amazing. Clear and helpful advice. Supportive and honest."
Jan 2024
"I can be very finicky about matters, and was delighted to find Pritti very much on the same wavelength as me in terms of agreeing our approach, and operating in a timely and effective manner, as a result of which the matter was concluded successfully within a few weeks."
Jan 2024
"Really impressed from start to finish with Pritti's work - she was very efficient, clear in what was needed and her approach, and I received a very high standard of work. Very pleased I chose to use you following a referral from a work colleague."
Dec 2023
"[Rebecca] you've been a lifesaver (I was in a very stressed place when we started working together) and you've not only been excellent with the legal matter but your humanity and support has made a huge difference!"
Nov 2023
"This is the second time I’ve worked with Pritti, and, as always, she has provided me with an excellent service and sound advice. She’s a very measured, level-headed person. In addition to being very professional, Pritti also has a human touch, she sympathises with one’s situation, and I appreciated this a lot. I’ve worked with Pritti before as well, and have recommended her to a number of friends of mine."
Nov 2023
"Precise, super helpful and seamless service. Thank you for all your help"
Nov 2023
"I found myself a bit unsure going through redundancy process first time in my life, but then I contacted Pritti and she really helped me through that confusing part of the process. I felt that there was someone ensuring my rights are protected, that I was given the adequate legal advice. I am happy to wholeheartedly recommend Workwise Legal and especially Pritti if you need legal services at any point of your career".
Nov 2023
My sincere thanks to Pritti for her excellent service, patience and empathy. Understanding how I was feeling made this very difficult process manageable and I felt very supported"
Nov 2023
"Madeleine provided excellent advice at a very stressful juncture for our company. Her advice was prompt, concise and exactly what we had hoped for. We really couldn't have received better support".
May 2023
"I dealt with Madeleine Hughes for my case and found her very good. She kept me updated every step of the way and was very professional".
April 2023
"Madeleine Hughes has an excellent approach to solving difficult employment situations. She is easy to speak to and helps provide clarity on the best route forward. I would highly recommend".
April 2023
"Outstanding quality of advice and felt reassured during a very stressful period. Many, many thanks".
April 2023
"The support from Madeleine has been exceptional and I did refer you to a friend as a result".
April 2023
"It was reassuring to work with you and know you understood my matter and my objectives".
April 2023
"Madeleine Hughes was fully professional. Explained everything. Contact with her was nice and simple. I recommend this company with pure heart".
April 2023
"Excellent service, very clear and helped me understand everything I needed to. 100% recommend".
April 2023
"I truly value the professionalism, advice and style of work when consulting Pritti. She helped me twice in the past 2 years. I will definitely return in the future should the need arise. I am also really confident to refer Pritti to anyone who is seeking a highly professional, in-depth employment-related advice. She is excellent!".
April 2023
"Madeleine helped me understand the situation and my options in a very uncomfortable and challenging time of my life (new mother going through redundancy)".
March 2023
"Thank you [Pritti] for being there for me in what was honestly the worst week of my life. You are a true professional".
February 2023
"A great experience. Excellent Service. 10/10".
November 2022
"Pritti Bajaria could not have been more helpful. She explained everything clearly and made a horribly stressful situation so much more bearable. I would definitely recommend her".
November 2022
"Pritti Bajaria was very helpful and diligent".
November 2022
"Super professional and knowledgeable. Not an easy process, but Madeleine was able to act very professionally and respect people's feelings".
October 2022
"Madeleine gave me all my options laid out and the consequences of what my actions would cause and gave time to mull over what I wanted to do. Was very pleased with the service I had".
September 2022
"Many thanks to you [Pritti] and Madeleine for truly seeing me, amplifying my voice and helping me. I'd rather not imagine what it would have been like to do this on my own, and I am glad I didn't have to".
September 2022
"I would recommend Workwise Legal in a heartbeat. Madeleine was the consummate professional when dealing with my situation. It was a very stressful and unsettling time but I felt totally confident that the eventual outcome would be a positive one. She was really supportive and went above and beyond to guide and advise myself and a colleague to achieve an acceptable and favourable resolution".
September 2022
"I am extremely grateful to Madeleine for sorting out my settlement agreement in a very quick, professional and friendly manner. She really helped to take a lot of stress out of a difficult situation".
September 2022
"The person who looked at my case is Madeleine Hughes who has an exceptional level of experience and knowledge. Very professional, easily reachable, very understandable, humble and whenever required always ready to go an extra mile".
September 2022
"Madeleine was a pleasure to work with and was very clear in the advice she offered me. I would use her again".
September 2022
"Madeleine is professional, empathetic, knowledgeable and a sound thinker. I valued her calm and risk-aware approach to decision making. She is a real asset, as she helped ensure we achieved a fair and positive outcome".
September 2022
"From the first moment of contact, Workwise treated me with professionalism, empathy and understanding. While recognizing that we are not in an ideal world and that neither they nor I could “fix” the problem, they made sure that I had a positive outcome, even (perhaps especially) when I let myself become too focused on the unfairness of what was an impossible situation".
September 2022
"[Madeleine] Simple words of thanks don't seem like enough to express my gratitude. I appreciate not only your expert legal counsel, but your being a pillar of strength for me during a particularly difficult time".
September 2022
"Madeleine, thanks for your clear and constructive advice and an overall five-star service. You and your firm are a credit to the profession. I sincerely appreciate how you treated me with dignity and professionalism and especially your frankness and empathy. I will recommend the firm to others in future".
September 2022
"Pritti gave me peace of mind, supported with practical and timely advice and was pleasant to interact with".
September 2022
"It was a pleasure having Pritti guide me through this stressful time in my life, she really listened to what I had to say, explained my position and my options to me very clearly. She is an excellent communicator, very professional and made the whole process easy for me".
September 2022
"Madeleine (Hughes) always took the time to listen to us fully and to help tailor her advice to suit us as a business whilst balancing risk appropriately. We always felt totally supported and in very safe hands".
March 2022
"My experience working with Pritti Bajaria was excellent. I can highly recommend Pritti. She helped me to solve a difficult work situation and bring the issue to a positive outcome in a very prompt and efficient manner".
February 2022
"Ms Bajaria is a professional who acts professionally and treats clients professionally. I very much appreciate the humble, constructive support received from her. Thank you".
February 2022
"Having found myself in dispute with my employer I welcomed Madeleine’s practical advice and her pragmatic approach to the negotiations."
January 2021
"Pritti was extremely professional, knowledgeable and practical, explaining all terms and concepts in easy to understand plain English. She displayed great empathy and understanding throughout and always made herself available at all times. I wouldn’t hesitate in recommending her to friends and family alike."
December 2021
"Very satisfied with the services provided by my solicitor Madeleine Hughes, a great professional but also a great human being. I highly recommend her services, practical, collaborative, clear advice, very responsive, always putting the interests of the client first. Very personable, straight talking always listening and telling what are the options and how to best find the solutions. A huge thank you for all her support and service."
November 2021
"Madeleine provided excellent support through a complex and lengthy case. She is thorough and efficient, whilst also being sensitive to the emotional demands of extended litigation."
November 2021
"Workwise, and Madeleine specifically, offered an excellent service at a difficult time. I have recommended Madeleine to 2 former colleagues"
November 2021
"I would not hesitate to recommend your services to others. The help I received was given calmly and clearly at what was a difficult time and the service I received was second to none"
August 2021
"It was just what I was looking for, a fast learner of the brief, able to offer really helpful advice, which resulted in a difficult situation being resolved amicably"
August 2021
"Pritti Bajaria's conduct of my case was first rate; she quickly identified the issues, provided sound advice and guidance, promptly responded to all my emails and telephone calls, kept me updated throughout and dealt robustly and effectively with the opposing party. Accordingly she was instrumental in achieving a successful outcome and I would highly recommend her"
July 2021
"Nothing to add. Experienced, professional, kind, careful, and timely. The assignment at stake was complex and at times confrontational, but the legal advisor dealt with everything with care and balance up to a satisfactory outcome."
February 2021
"Pritti was an absolute pleasure to deal with. From the onset she was warm, compassionate and thorough when dealing with my case. She dealt with my many queries with ease explaining things in a very straight forward manner. It was a very stressful time for me but having Pritti represent me took away all the stress and I felt stronger having Pritti on my side. I ended up with a very fair result at the end of it. I would highly recommend this firm and Pritti in particular for any employment matters."
April 2021
"I dealt only with Pritti Bajaria, who was the embodiment of calm, capability and competence. I wouldn't hesitate to recommend her and your company to anyone looking for employment-related support. Thank you again."
February 2021
"Madeleine was brilliant. She listened to what I wanted (which was to avoid tribunal) and obtained a great result. I've no doubt that Madeleine would have secured an even greater sum if I had given the go ahead! She took stress away from me which was needed."
March 2021
"It was a blessing to have Pritti to be my solicitor and represent me for my case with my ex- employer. Pritti’s very calm, patient and professional all the way through out my case. She’s not only provide insightful knowledge, strategy and detailed advice but also manage to keep me calm, positive and confident during the challenge period. I would recommend Pritti and Workwise legal to family and friends who might need help in the area of Employment. Many thanks Pritti."
December 2020
"I would highly recommend Workwise and in particular Pritti Bajaria who was excellent throughout what was quite a stressful settlement. She was clear and pragmatic in her advice whilst being sensitive to the situation"
December 2020
"Pritti's advice was crystal clear, reliable, competent and I am entirely happy with her brilliant work"
February 2021
"Alison was very professional, smart and operated in a timely fashion. She highlighted a number of issues, provided solutions and was also reassuring. She instilled me with confidence in her abilities very quickly and also has a very approachable manner."
December 2020
"Received 5star professional legal advice from Ms Madeleine Hughes. Highly professional, responds to queries promptly and very patient"
December 2020
"Madeleine was exceptional from the outset .Madeleine told me the costs, the potential risks and literally painted the worst case scenario of my case and explained every detail of my situation from the outset. She left no stone unturned and was thorough to the end. I would recommend her to anybody in a business legal case. She absolutely nailed my case and left me under no illusions around cost or risk. A very thorough and detailed lawyer with no sentiment just the facts. Madeleine is a great asset to Workwise - I will undoubtedly recommend her to anybody that ever is in a similar situation to myself very happy :)"
November 2020
"Amazing advice and execution - would highly recommend to any company who needs employment law advice."
November 2020
"Dealing with redundancy is not something you want to do, and when have to do so you want to be advised by people who know their stuff and have your best interests at heart. Madeleine was competent, patient and provided crystal clear advice. I would recommend her to anyone facing the same kind of issue."
November 2020
"Pritti was fantastic. She explained everything and took the time on calls. She called back promptly and responded to emails the same too. I cannot thank her enough for how fantastic she was and how she made me feel at ease."
October 2020
"I used Pritti Bajaria as my solicitor for a maternity/pregnancy discrimination case. To say that she was excellent is to underestimate her skills. Pritti has been amazing throughout the last year: she was on time with responses to any queries I had, she was upfront about any potential costs, and she was very informative at every junction of the case. At the end, I have been very satisfied with the results we got. I would (and did!) recommend Pritti in particular and Workwise legal in general to anyone who has had employment-related issues."
October 2020
"Alison Humphry has been my contact during my redundancy, she was friendly and easy to talk to but also made the information and phone calls easy to follow and understand. Alison also called me a second time just to make sure I was clear on a certain point of my settlement agreement. Thank you Alison, your professionalism and caring nature were just what I needed at this time."
October 2020
"From the very start Pritti was clear and concise in her advice on all the questions that I raised. I certainly felt reassured by her answers and her attention to detail - this was highly appreciated at the time."
October 2020
"Pritti Bajaria was wonderful to work with. She is professional, knowledgeable, efficient and very positive".
October 2020
"Pritti/"the service" was wonderful: her clear explanation and instructions helped lower my stress about the entire process, and I felt she added genuine value. Thank you so much."
October 2020
"I just wanted to say how wonderful and supporting Jasmine Van Loggerenberg was, whilst in charge of my case!!! It wasn’t just professionalism it was way more!!! I cannot be more grateful for all the personal support I had from Jasmine. Forever grateful for the hope I found, meeting you. You truly are special and I saw the light in the end of a tunnel for the 1st time since the nightmare created by my employer. Once again, thank you very much and remain blessed. Forever grateful"
September 2020
"I cannot speak highly enough of the level of customer service and personal care shown to me by Pritti Bajaria. She made what was a difficult process for me so much easier. Pritti was clear, objective and supportive for which I will always be grateful".
August 2020
Older feedback
"Madeleine Hughes was wonderful. She gave an excellent case analysis and confidence in the case without over promising on its merits. I have already referred two people."
"From the very start Pritti was clear and concise in her advice on all the questions that I raised. I certainly felt reassured by her answers and her attention to detail - this was highly appreciated at the time."
"Alison Humphry provided excellent service and support thoughout the negotiations and achieved an excellent result for myself."
"I found the firm to be highly professional"
"It was a pleasure to work with Pritti who gave me a very realistic overview of my legal situation and at the same time, were able to manage my worries and anxiety, She provided a perfect combination of professional assistance and personal emphathy. Her services were delivered in a very efficient and resourcelful way and I always had the feeling that my money was very well spend. I felt to be in very good hands during the whole process and can only recommend to approach workwise legal in case of any labour law issues"
"Great experience as always. I'm very happy to recommend you to anyone needing legal advice."
"Madeleine was fantastic, although I presented my case late, Madeleine managed to get everything done on time and helped the process go as smoothly as it can. Thank you as a firm for your help."
"When selecting Workwise for my case, I was looking for professionalism and empathy. Alison was extremely helpful and diligent. She updated me promptly and clearly on my options and progress of the case. Thanks to her, this whole process was much easier and I felt relieved knowing I was in the best hands possible. No doubts I will recommend Workwise!"
"I felt fully informed about my case from start to finish. Pritti provided me with a very professional service and always went the extra mile."
"Knowledgeable and very helpful. Jasmine is exceptional at her job."
"Judith Hogarth delivered an exceptional training session to Chambers on how culture underpins effective business performance. The session which received fantastic feedback, was both informative and relevant, being firmly rooted in the reality of working life and underpinned by Judith’s extensive experience in business and legal markets. Judith, who has an assured and engaging style of delivery, had her audience gripped throughout."
"Madeleine Hughes was very professional and the service was great."
"Alison helped me deal with my redundancy proceedings during very difficult circumstances. Alison was extremely supportive with both her advice and sensitive manner throughout the process and I would not hesitate to recommend her services."
"I have used Workwise twice so far and would not hesitate to use them again. Madeleine Hughes, who assisted me both times was excellent - always helpful and prompt to respond. I would highly recommend Workwise - and Madeleine!"
"Jasmine was a great help in a very distressing time and was superb in hand-holding me to negotiating a good settlement package."
“Workwise Legal was recommended to me by a barrister and having received their outstanding legal support I can absolutely see why. Judith Hogarth provided exceptional legal knowledge, with clear advice that was concise and well balanced.”
"I received an excellent level of service from Workwise Legal. Pritti was very professional and empathetic."
"Great experience as always. I'm very happy to recommend you to anyone needing
legal advice."
"Thank you again Pritti for all your hard work and patience. This whole experience has honestly been one of the most difficult ones to date...But from the onset, your help, support and compassionate nature has enabled me to feel validated, supported and strong again. For many different reasons my journey/life experiences have often been lonely but occasionally somebody appears when I need them the most and those are the people I call Angels. I realise that may sound a tad far fetched but honestly that's how I will always see you as a legal - angel. I know you’re doing your job but your warm and caring approach shines through and is what makes the difference between somebody just doing their job and somebody really caring about their client as a fellow human being. I couldn’t have reached this point without you and I will always be grateful".
"I felt immensely reassured to be represented by Madeleine Hughes. Madeleine provided much needed Legal expertise, professionalism and good heartfelt advice during a very challenging time. A very efficient service with a human touch!"
"Very thorough throughout the entire process"
"When selecting Workwise for my case, I was looking for professionalism and empathy. Alison was extremely helpful and diligent. She updated me promptly and clearly on my options and progress of the case. Thanks to her, this whole process was much easier and I felt relieved knowing I was in the best hands possible. No doubts I will recommend Workwise!"
"Alison was amazing. Having a trusted advisor fighting my corner in such a difficult time was invaluable and hugely appreciated. Would highly recommend."
"Great firm and responsive"
"Jasmine was great from the outset, she understood my concerns, was prompt in her communication with me and clearly defined a way forward to reach a settlement. Jasmine was efficient, explained the process and legal issues clearly to me and kept me informed throughout."
"Pritti Bajaria was recommended to me by a friend and I wouldn't hesitate to recommend her to my friends; she was professional, genuine and supportive."
"I was referred to Alison by a friend. I had to change the solicitor who had been working on my employment issue for over a year because they failed to advise me properly. My Tribunal date was approaching and my claim was on the brink of failure, I was at my wit’s end, but within a week of engagement she turned everything around and completely retrieved my case. She guided me through the process of the Tribunal and consequently my Appeal, which I won with an excellent result! She is diligent and thorough, I found her very approachable and understanding, keeping me informed at all times. I would not have had such a victorious outcome without her, I am very grateful to Alison for the work she did for me and retrieving my case when I thought all was lost, I strongly recommended her."
"Having Jasmine as my solicitor made me feel confident about the stressful situation and dealing with a complicated situation with my previous employer."
"At a very difficult and stressful time for our business, Alison Humphry offered professional advice and creative proposals, often within a very short period of time. She made herself available whenever needed, on the phone and by email, and guided us through a rapidly developing crisis. She did all of this with a calm, friendly and approachable manner. I cannot recommend her highly enough."
"Professional service and always sound advice given, with clear guidance and
valuable support."
"I found Alison to be really helpful in guiding me through a bit of a minefield. The turnaround speed in dealing with the case was amazing, I would definitely recommend."
Madeleine Hughes was confident, reassuring, and clear in her advice. She was easy to contact, and her updates were timely. She helped me understand the fine details of the legal agreement, and advised me on my rights and the consequences of the decisions I was making. I would thoroughly recommend her to anyone who needed legal employment advice."
"Alison was exceptional when dealing with my case during a very stressful time. I would have no hesitation to recommend her to other clients. Thank you for believing in my case and for the outcome."
"Madeleine Hughes handled my case brilliantly. I felt very supported throughout the process and she gave me clear and easy to understand advice. I had to turn around my case really fast and Madeleine stayed late to assist me. It was my first time working with Madeleine and my experience has been very positive. I already recommended Madeline and your firm to my former employer - who were also very impressed with the speedy turn around."
"Thanks to Alison for all her support. It’s been wonderful having her in my corner. I particularly appreciated her sensitivity - this has been hard for me and you approached each conversation with care and attention. You’re wonderful at what you do!"
Working with WorkWise and specifically Jasmine Van Loggerenberg was an absolute pleasure despite the circumstances being less than ideal. I have experience working within the UK Justice System so my expectations are probably higher than most clients but I am pleased to say that they were more than exceeded. The service provided was professional and personal with the right mix of business and personal support through to the conclusion of my matter and it is for that reason that I would not have any qualms to recommend workwise and Jasmine or to use them in the future should the need arise."
"Pritti was fantastic. It's been a real pleasure dealing with her and would absolutely recommend her."
"A very pleasant experience, warm but smart people who were able to help you, when you didn't know the in's and out's of the situation you were in."
"Madeleine Hughes was extremely competent at listening, assimilating information, evaluating legal documents, and providing clear advice. The service I received really exceeded my expectations. In fact, not only would I recommend Madeleine, I have since instructed her again on a separate issue. The advice and assistance I received on both issues was excellent. Thank you."
"Professional and comprehensive. Contact was frequent and extremely helpful in order to understand the process and to advise on conversations."
"I found Alison a pleasure to work with at a time that was difficult for me. She was always professional and explained all the stages as we arrived at them, as well as the costs and potential future costs depending on different routes. I feel that she was always realistic with the expectations of the outcome of the case which helped no end when making various decisions along the way. I was happy with the outcome that was eventually reached."
"Fantastic service throughout and successful outcome."
"Can’t recommend Workwise highly enough. My case was resolved quickly, efficiently, with great professionalism and the minimum of fuss."
"I was treated with respect at all times and the advice I was given was excellent. My solicitor was easy to talk to and she listened to my issues, providing positive feedback and a quick turnaround To a high standard. Her letter was succinct and got the result I needed. Madeleine was both practical and empathetic and her counsel was exemplary."
"I chose this firm based on its available public profile, and available information on the partners practice areas. The Partner Alison was very solid in her professionalism and offered frank advice based on my circumstances and when she says, 'leave it with me' after a talk, she is going to come back with a set of well thought out and reasonable proposals. Costs are reasonable and clearly communicated and openly discussed and agreed without any pressure. In her absence, the service was seamless and another Partner Madeleine was so in-tuned and helpful. I was very emotional and stressed throughout my case but they managed to turn my panic to focus and worry into practical actions and expectations and getting to the actual matter, legal position and I always knew what was expected next. Another plus for me was the use of technology to communicate as it helped my situation, I felt lucky and grateful for their service and recommend them for sure."
"I had a very positive experience working with Madeleine and Workwise Legal. She was very approachable, explained things clearly and I achieved a positive outcome. I'd fully recommend!"
"Pritti was very helpful and informative. I have not been in a position of redundancy, but she explained this well to me and explained my rights."
"Madeleine was a pleasure to work with!"
"Alison is an outstanding solicitor and provided me with absolutely first-class support during a very difficult time. Alison was highly communicative, proactive, transparent, and took a lot of strain off me. I work with lots of advisers in my career, and would put Alison right at the top in terms of ease of working with and supporting best outcomes. I would highly recommend Alison and indeed the wider firm who I'm sure work to the same first class standards."
"Madeleine Hughes was absolutely amazing! She saved us time, effort, worry and money while remaining fair to all parties and always listening to how we wanted to approach things. Super service! Would definitely recommend and I would involve her earlier next time."
"Pritti was just excellent. She left me with no uncertainty, clearly presented the options that were available to me. She set out the law clearly and in a very understandable way. She provided me with a clear strategy and left no room for doubt. I recommend her to anyone who needs employment advice and to anyone who needs clear, concise and no ‘grey area’ doubts!"
"Madeleine Hughes was fantastic throughout, keeping me fully informed, expert advice and a great result at the end. I really appreciate all of Madeleines support through the stressful time and the continuous advice and actions throughout the process to achieve the end result. Thank you!"
"Alison has been excellent very supportive and kept us fully informed throughout. I would highly recommend Alison and her firm to anyone who has work related problems."
"Really experts in their field as well as approachable fair and strive to obtain the best result possible for the client"
"No one wants to start a discrimination claim but when you feel your rights have been violated you need a lawyer who is a true employment specialist and understands how tribunal proceedings work. You also need a great strategist and a brilliant negotiator. I found these qualities in Madeleine Hughes, she conducted the case with great skill and professionalism. I cannot thank her enough for all her hard work and compassion at a very difficult phase of my working career. Madeleine exhibits all the best qualities in the legal profession and should be highly commended for her work."